Tram Nguyen CV
Experience
May 2022 - Present
Data Intelligence Analyst
Havas Edge
Carlsbad, CA
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Streamlined data onboarding for 30+ clients, improving operational workflows and client retention through enhanced cross-functional alignment.
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Automated ETL pipelines for data ingestion, transformation, and delivery from S3, SFTP, APIs, and GCS, enabling faster, standardized, analysis-ready datasets for attribution modeling and reporting.
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Implemented web analytics tools, increasing tracking accuracy by 25%, resolving technical issues, and ensuring continuous ad performance monitoring.
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Developed Market Matching Shiny app, allowing non-technical users to explore control markets and define test-control pairs, improving analysis accessibility and user adoption.
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Developing an AI-powered agent with Copilot Studio to streamline cross-functional knowledge sharing. The agent leverages the Analytics team’s Stack Overflow knowledge base and integrates with Dataverse for real-time updates. It provides accurate responses, incorporates web search as a fallback, and includes feedback mechanisms to enhance insights and operational efficiency.
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KEY SKILLS: R Programming Language, SQL, ASW S3, Google Analytics, Google Tag Management, Trade Desk, API Integration, Data Onboarding, ETL Automation, Shiny Apps, Attribution Modeling, Data Transformation, Data Viz, Cross-Functional Collaboration, Copilot Studio
September 2020 - May 2021
Graduate Teaching Assistant
Claremont Graduate University
Claremont,CA
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Provided hands-on instruction in Relational Database Management Systems (RDBMS) concepts and SQL queries using Microsoft SQL Server, supporting student comprehension and technical proficiency.
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Conducted quality assurance on student assignments, reviewing SQL code and evaluating relational database structures for accuracy and efficiency.
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Facilitated learning support for over 40 students by hosting virtual office hours, monitoring student progress, and offering personalized feedback to improve understanding and technical skills.
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Collaborated with professors weekly to analyze student progress reports, refining teaching strategies to enhance the learning experience and maximize student success.​
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KEY SKILLS: SQL, Relational Database Management Systems (RDBMS), Microsoft SQL Server, Code Review, Quality Assurance, Academic Support, Technical Tutoring, Student Engagement, Data-Driven Instruction, Progress Analysis
September 2020 - December 2020
Practicum Data Analyst
Kite Pharma
Remote
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Executed end-to-end data analysis involving data understanding, preparation, and modeling using tools such as Python, SPSS, and Tableau Prep. Ensured data integrity and readiness for analysis, enabling accurate and insightful reporting.
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Applied advanced statistical methods including Pearson’s and Spearman’s correlation analysis, as well as time series modeling, to identify relationships and trends between key variables.
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Delivered data-driven insights by answering client queries and presenting findings that sparked client interest in future R&D initiatives, showcasing analytical rigor and effective communication.
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KEY SKILLS: Data Analysis, Statistical Modeling, Python, SPSS, Tableau Prep, Data Visualization, Correlation Analysis, Time Series Analysis, Client Engagement, Research & Development (R&D) Insights
January 2018 - May 2018
Practicum Marketing Consultant
LEGOLAND California Resort
Carlsbad, CA
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Collaborated on a Senior Experience Project as part of a five-member team to design a comprehensive recruitment marketing plan aimed at enhancing future hiring strategies at LEGOLAND California Resort.
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Conducted primary research by collecting data from over 300 students across multiple local colleges. Leveraged Excel for data analysis, uncovering key insights to inform strategic recommendations.
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Strengthened project management skills by coordinating with team members, adhering to deadlines, and delivering a final presentation to resort stakeholders.​
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KEY SKILLS: Market Research, Data Collection, Data Analysis (Excel), Recruitment Marketing, Project Management, Cross-Functional Collaboration, Strategic Planning
Professional skillset
Programming Languages: R, SQL, Python, JavaScript, HTML
ETL Development
API Integration with Supermetrics
Google Analytics
Google Tag Manager
Market Matching & Causal Impact Analysis
API Integration with Supermetrics
Data Viz: PowerBI, Shiny Apps, Tableau
Data Transformation & Automation
Cross-Functional Collaboration
Education
Master of Science in Information Technology - Data Science
Claremont Graduate University / Claremont, CA
Bachelor of Science in International Business and Marketing
California State University San Marcos / San Marcos, CA
Certifications
Full Stack Web Development - UCSD Extended Studies
Data Engineering Nanodegree - Udacity
Google Data Analytics Professional Certificate - Coursera